Reference

How oroce Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, fund it through PayPal, Venmo, or Play+, and use our sportsbook or casino lobby — and what we do with it.

Account data protectionPayPal, Venmo, Play+ payment privacyYour right to access or delete dataNo data sold to third partiesSSL-encrypted account sessions

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PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review what we hold, request a correction, or ask us to delete your data, our privacy team handles those requests directly. Use the channel that works best for you — all three routes connect to the same privacy-trained staff who can pull your account record and respond in writing.

Team online

Privacy Email

Send a written data request to our privacy address. We acknowledge receipt within two business days and aim to resolve most requests within 30 days, as required under applicable state law.

Live Chat

Open the chat widget from any page in your logged-in account. Let the agent know it's a data privacy matter and they'll escalate to our privacy team immediately rather than handling it as a general support ticket.

Account Settings

Some data controls — marketing email preferences, cookie consent, and session history — are accessible directly inside your account settings panel without needing to contact support at all.

HOW WE PROTECT IT

Data Handling, Security and Retention Practices

We apply concrete technical measures across every part of the account lifecycle — from the moment you register through each PayPal deposit or Venmo payout, to the point you close an account. Here is how each area works in practice.

Encryption and Session Security

Every account session runs over SSL. Your login credentials, payment details, and personal records are encrypted in transit and at rest, with access restricted to authorized personnel on a need-to-know basis.

Cookie Use and Consent

We use session cookies to keep you logged in and analytics cookies to understand how sections of the site are used. You can withdraw cookie consent at any time through the cookie banner or your browser settings.

Data Retention Windows

Account data is retained for as long as your account is active and for any period required by state law after closure. Transaction records tied to PayPal, Venmo, or Play+ are kept for the legally required duration, then deleted.

Requesting Changes or Deletion

You can request a copy of your data, ask us to correct inaccuracies, or request deletion of records we're not legally required to keep. Requests are handled by our privacy team, not a general support queue.

What Information We Gather and Why

oroce Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you create an account, we collect the details required to verify your identity and confirm you're in an eligible state — name, date of birth, email address, and mailing address. During identity verification, you may be asked to upload a government-issued ID; that document is

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used solely for compliance checks and is not shared with marketers. When you move funds through PayPal, Venmo, or Play+, we record transaction identifiers and amounts to maintain accurate account ledgers and process withdrawals correctly. Device data — your browser type, IP address, and mobile operating
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system — is logged each session to detect unauthorized access and flag unusual login patterns. We do not sell, rent, or trade your personal data to outside advertisers. Data collected through your account wallet is used only to operate your account, process payouts, and meet any
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reporting obligations under applicable state law. Availability of our platform depends on local law and is accessible only in eligible states. If you're in Chicago or elsewhere in a permitted state, these same protections apply to your account regardless of which section of the platform you
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use.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Common Questions About Your Data at oroce

These are the questions we hear most often from people reviewing our Privacy Policy. If yours isn't here, live chat connects you to someone who can give you a direct answer about your specific account situation.

We collect identity details needed to verify your account, transaction records from payment methods like PayPal and Venmo, and device session data to protect your login. We do not collect data beyond what is operationally necessary.

Payment processor data is shared only with the payment rails themselves — PayPal, Venmo, Play+ — to complete your transaction. It is not passed to advertisers, data brokers, or unrelated third parties.

Submit a written request via the privacy email address listed in our contact section or through live chat. Flag it as a data access request and our privacy team will compile and send your record within 30 days.

Yes. You can request deletion of data we are not legally required to retain. Records tied to financial transactions may need to be kept for a period set by state law, but we will delete everything else upon valid request.

We keep records for the period mandated by applicable state law after account closure, then delete them. The specific window varies by data type — transaction logs and identity records have different retention requirements.

We use session cookies for login continuity and analytics cookies to improve the platform. You can adjust or withdraw consent through the cookie banner shown on your first visit or inside your browser privacy settings at any time.

Reference

Privacy Policy

Access may be available only in states where local law permits.

InfoLegal Gamesoroce Casino InfoAbout Us

How oroce Handles Your Personal Information

Reach Us About Your Data

Privacy Email

Live Chat

Account Settings

Data Handling, Security and Retention Practices

Common Questions About Your Data at oroce

01 What personal data does oroce actually collect from me?

02 Is my PayPal or Venmo account information shared with anyone?

03 How do I request a copy of the data oroce holds on me?

04 Can I ask oroce to delete my personal information?

05 How long does oroce keep my account data after I close my account?

06 Does oroce use cookies, and can I turn them off?

Privacy Policy

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